An Account Training Manager is pivotal in driving the success of our client services team by developing and implementing strategic training programs. This role focuses on enhancing the knowledge, skills, and performance of the team to ensure they are well-prepared to meet and exceed client expectations.
The Account Training Manager is responsible for creating tailored training programs, regularly assessing their effectiveness, and making necessary adjustments to keep them aligned with both team needs and industry standards. By identifying individual and team training needs, this role supports career growth and professional development within the organization.
Ideal candidates will have a solid background in educational methodologies, strong communication skills, and the ability to lead and inspire a team toward continuous improvement and excellence in client service.
